Terms & Conditions

General Warranty

All images and descriptions on the Cabinets Made Easy website are purely for demonstration purposes.

Colours shown are as close as possible to actual product colours however, different resolution and contrast screens can show different colours.

We have taken care to describe and show items as accurately as possible however, the composition of your final item will depend upon your selections through the ordering process.

All advertised goods are expected to be available at time of ordering, but unforeseen circumstances may result in delays or unavailability. In such situations a refund or credit will be made available.

All information, advice and tips provided on the website are of a general nature only and are not intended to be a substitute for expert advice.

Cabinets Made Easy disclaims all liability for any injury, damage or other liability whatsoever resulting from the use of information and tips.

Cabinets Made Easy advises you to call in a qualified tradesperson, request a site visit, or request for ‘already assembled’ items where expert services are required.


Cabinets Made Easy reserves the right to correct any online or printing errors.

It is the customer’s responsibility to check for defects or damage arising at pick up or delivery prior to assembly for flat pack products, or at pick up or delivery of your assembled product.

Please be aware that once you sign for the product at pick up or delivery that this signifies acceptance of the product and will void any right to claim for defective workmanship or delivery damage.

Please see our Freight & Shipping section below for detail on how we prepare, pack and ship your goods so that you receive a quality product in great condition.


Please note: all prices listed are in Australian Dollars.

Quotes

Cabinets Made Easy will supply a quote before commencing or confirming any custom order submitted by a customer. We will not commence any job until the order and payment has been confirmed and submitted by the customer.

Cabinets Made Easy reserves the right to revise the quote due to a number of reasons, such as needing to revise use of certain materials, site visit, etc. All drawings, designs, and information provided to the client in a Cabinets Made Easy quote are subject to copyright law and are property of Cabinets Made Easy.

Returns & Refunds

Due to the online ordering and custom-made nature of the products which are purchased, we are unable to offer any returns or refunds and therefore we ask you to choose very carefully before ordering.

If you are unsure of any specifications, or measurements, please select ‘Request a Site Visit’ for one of our qualified team members to perform professional measurements, or speak with one of our qualified tradespeople to advise.


It’s important to know that when a customer presses go on an online order they are in essence pressing the start button on our machine!

In order to meet our customer’s delivery expectations around Australia we have developed a highly automated manufacturing system which means that your specific order will be immediately committed to production after your payment is confirmed through our website.

This means we are unable to effect a refund if you change your mind. Again we ask, please choose very carefully before ordering.


Please do not hesitate to Contact Us if you require any clarification on this policy.

Faulty or Damaged Products

Please note that the act of signing for the Cabinets Made Easy product on delivery equates to acceptance that damage has not occurred in shipping.

In the unlikely event that a delivered product is faulty or damaged, we will exchange it with a like for like replacement, or provide a full refund, as long as we are notified of the product’s fault prior to delivery being accepted.


In such a case we will ask for an email with photographs of the item(s) in question and on approval from our quality control officer we will happily process replacement part(s) for delivery.

Cabinets Made Easy will not be responsible for any removal, installation and/or setup costs incurred during and in relation to any replacement of the Cabinets Made Easy product.

We will not, under this Manufacturer’s Warranty, be responsible for consequential damages such as loss of use, inconvenience, loss or damage to personal property, whether direct, indirect or economic.


Cabinets Made Easy’s responsibility will not, under this Manufacturer’s Warranty, exceed the purchase price of the Cabinets Made Easy product or its replacement. We reserve the right to arrange for inspection of any claimed faulty or damaged products prior to agreeing to any part-refund, full refund, or product exchange.

Any approved refunds will be made to the account used to purchase the product.

Please
Contact Us if you require any clarification on this policy.

Freight & Shipping Terms & Conditions

We use a leading national provider for our road freight solutions and our alliance ensures a fast and affordable service is available to all Australian post codes.

Each Cabinets Made Easy order is packed and shipped on a forklift-ready pallet in a semi-hard container designed for protection in transit.


The lid on each container is taped on and this allows the tape to be cut to easily remove the lid and unload each individual product package.

PLEASE NOTE: if products or colours are ordered which are associated with additional lead time, the order will be held until it can be shipped in one single package. Any applicable lead time will be clearly marked on the quote at time of ordering.

There are some important Terms and Conditions specific to this freight arrangement that need to be accepted before placing a Cabinets Made Easy order:

The customer will be contacted by the freight agent first to arrange an agreed delivery time.

Door delivery means delivery to the nominated street address and does not include carrying and cartage to internal address numbers (for example upstairs units or apartments).

For home deliveries, the driver will offload all goods to ground level as a bulk package by tailgate vehicle and place in a convenient nearby area. From there it is the customer’s responsibility to unpack the order.

Please also note that should the unloading require the vehicle to remain onsite longer than 60 minutes then additional costs may apply – these will need to be borne by the receiving customer.


If you have selected delivery to a business address then please note these deliveries will require forklift loading and unload. Where a forklift is not available for business deliveries then Tailgate vehicle charges will apply to the delivery.

If the agreed delivery time cannot be met by a customer, the order will be returned to the nearest Freight Agent terminal. It will then be the customer’s responsibility to arrange collection of these items direct from this terminal.

If agreed, and at an additional cost to be borne by the customer, a suitable re-delivery time can also be arranged to the original delivery point.

If a customer is unable to finalise delivery of an order additional terminal handling costs may be incurred and borne by the customer.

While Cabinets Made Easy aim to have no single packaged item weigh more than 32kg, this is not always possible with some large items – for example benchtops which are supplied in a single length to match your order. We strongly recommend more than one person be on site to carry out the unloading of standard boxes up to 32kg as well as benchtops. The safest and most efficient method for unloading is two-person lifting and we recommend considering additional mechanical support.

The customer is responsible for handling and disposing of all associated packaging and wrapping including the order pallet.

Deliveries signed for acceptance, imply accepting the condition of the order also being satisfactory. Care should be taken to note any visual damage or suspicious markings on an order as each item is unloaded and mark any comments on the delivery consignment note before signing.

Please do not hesitate to Contact Us for further information regarding this alliance and the associated Terms and Conditions.